Richmond Oak Testimonials

Unsolicited and extremely welcome Testimonials

In 2017 we received a 100% client satisfaction score as verified at the time by an independent body.

As a home design professional, our business relies on recommendations from clients. We would appreciate it if you could write a brief review for us regarding the service & product you received from Richmond Oak.

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Firstly, and most importantly, we would like to thank all involved in this project. We are very, very pleased with the outcome. The new roof is a much more substantial structure than its predecessor. We have already noticed a difference when the sun shines and we are very taken with the shape and design of the wood. As an unexpected bonus, during the recent hot weather the orangery has not only remained cool, but produces an effect that is very similar to air conditioning. We must next thank all of Dave, Mark and Jess, from Dave’s initial calculations through to completion of the job, and on two fronts. Firstly, because all were courteous, respectful and patient. I say “patient” in that we are sure there were a number of occasions when one of us would have had explained what in particular was being done at any one time, only for the other to ask the self-same question a few hours later. Secondly, because of their professionalism and expertise. You have a first rate team supporting you. Also, we do not overlook Paul’s overall guidance. First class.
Mr. Thomas – Hampshire


Dear Paul and The Team,

We are completely delighted with our conservatory, the design fits perfectly with the character of our Victorian house and has really enhanced the adjoining kitchen and dining area, creating a lovely light and open space.

The floor is now tiled with underfloor heating so it is a wonderful cosy place to sit and enjoy the garden in the winter months. The oak is stunning and everyone who sees it comments on how beautifully finished it is.

Richmond Oak offer a truly personal service from start to finish; calls are always responded to promptly and nothing is too much trouble.

The installation team – Dave, Mark and Ed – were totally professional, hardworking and a pleasure to have on site; I have no hesitation in recommending them.

Mrs. Pauzers – Surrey


My first contact with Richmond Oak was by the internet where I saw that a Guide to Conservatory design and advice was available. I sent for this and found it excellent for my purpose. I was not looking for a traditional house extension but a free standing conservatory utilizing an old wall in my garden.

From this guide I learnt about the different types of glass that could be installed and saw that Richmond knew what they were talking about. I decided at once that they would be my supplier.

Having given outline dimensions I received a large number of CAD drawings with internal and external views that allowed me to “see” the conservatory. Some significant changes were made not least altering the location by 90 degrees to face south. I again received revised CAD drawings.

The dimensions of the completed building are 8 metres by 3.1 metres so it is large but a wonderful addition to the house providing many felicitous comments from visitors. The automatic opening roof lights and under floor heating with high performance glass make it comfortable at all times.

I live in the most northerly point of England . Service was excellent in Berwick upon Tweed. I would certainly recommend Richmond Oak to others; My overall experience was good in every detail. I was fortunate to alight on Richmond Oak, there are many other suppliers out there. Go for the best.

Dr. David King – Berwick-on-Tweed, Northumberland


We sat in the Orangery this afternoon, feeling like Lord & Lady of the manor, it is amazingly well designed and wonderfully constructed.

The poor Polish delivery driver delivered on two of the wettest days in Somerset, he must believe the English weather is abominable.

Dave worked very hard, especially on his own for most of the time. The hours he worked, sometimes way into the dimpsy light, leave you with nothing but admiration. It must be a lonely life being away from your loved ones for such long spaces of time. I can only assume you pay him handsomely!

Also time to thank you for finding the Oak window plugs for Toni to put the windows in with, that has been a great help and saved him scurrying around to source them, he felt that might be a tricky task.

It has been so reassuring knowing you have always been on the end of the phone or e-mail should we have any hitches as these projects invariably do. The peace of mind that this engenders is priceless and far beyond what mere words can express.

We look forward to showing you the completed job in all its glory.
Look after yourself and those dearest to you. Love and prayers.
Clive & Karen Chant – East Coker, Yeovil, Somerset,Click Here to view a Video Testimonial from Mr Chant


My client commissioned Richmond Oak Conservatories and negotiated terms with them herself.

The Client is delighted by her beautiful conservatory space that brings her pleasure each and every day as the most significant part of the alterations/improvements made to her house last year. It is a spacious, warm light and uplifting space.

Richmond Oak dealt with every aspect of their part in the job professionally, and in every way except for some small delays in programme timing, all went smoothly.

The Client was impressed that once the price was settled, there were NO extras from this company, which she found very satisfying.

These Conservatories are not cheap, but the quality of materials and design, taking careful attention to all details involved, the overall installation demonstrates real value for that money.

Coordinating their work with other building works in our case was complex, so I would add just one proviso to clarify specific construction type and detail from RO, at the interface with your project to dovetail all details and trades without a glitch.

These Conservatories are beautiful, easy to enjoy and they feel like they will last a very long time. Certainly, my Client could not be happier with the result, enhancing her home life.

Julie Murray (Architect) – Project at Wadhurst, East Sussex


I can’t tell you how pleased we are with the final product. What an improvement…it looks amazing. Pete and Marcus are complete professionals, nothing was too much trouble, and they obviously take such a pride in their work.

Also, thank you for the new door handle, letter box and window hinge.

Many of our neighbours have been interested in the building works and they too are very impressed with the standard of the work. Hopefully some work may come your way from one of them one day.

Thank you again Paul.

Kind regards.

Jon & Trish Fisher – Saltdean, East Sussex


I have today transferred the final payment to your account. You are certainly very welcome to come and take some pictures once we have sorted out the decoration and refurnished. I would also like to echo Peggy’s previous comments that we were very impressed by the Richmond Oak service, the professionalism of the team who carried out the work and of course the finish of the final product. We are definitely looking forward to using our conservatory extensively for many years to come.

With kind regards

Paul & Peggy Kennedy – Romsey, Hampshire


I am extremely pleased with the the level of service and standard of workmanship which Richmond Oak delivers. The materials arrived completely on time and the fitter, Dave, was hard working and very tidy.

The conservatory style roof is part of a kitchen extension and is still being worked on by other tradesmen and surveyors. Everyone one of them has passed comment to me about how good the workmanship is and that they could tell that the work had been undertaken with some TLC!

Thank you Paul, Dave and everyone else involved in making my new extension so beautiful. I will certainly recommend you to anyone else in future.

Carole Ann Ferguson – Muswell Hill, London


My mother, Frances Martyn, is delighted with the orangery you did at her house in Cobham.

Throughout the process, your team exercised extreme kindness and consideration for her and honoured all the undertakings they made to her.

As an Architect, I have to say that the works were executed to an exacting standard and I would have no hesitation in recommending your services.

With warmest regards,

David Martyn (Architect) – Batheaston


We are delighted with our conservatory. The material is of very high quality, and suits our stone-built period house very well.

We had a tricky design challenge, in that the conservatory had to be built about 2m above garden level. Richmond Oak’s designer/salesperson came up with an imaginative solution. It was that which convinced us to buy.

The two guys who did the installation were superb. They ensured all was done to high standard.

With warmest regards,

Richard Bradley – Oxford


We are absolutely delighted with the progress so far and can begin to see what it is going to look like.
You could not have sent us a better Fitter…

Dave is absolutely brilliant and something which Ken and I like, is that he is proud of his product that he is fitting as each stage is reached.

The hours he puts in to do the job is amazing and one which we are appreciating. So far, the whole project is going well, including the internal works to the bungalow.

Cheers for now.

Jo & Ken Sutherland – Reigate, Surrey –  View project photographs here


The conservatory looks great and can’t be faulted. The guys expertise has shone through in the quality of the installation.

Many thanks.

Julian Sharpe (architect) – Islington, London
PS Already had 2 interested neighbours… will try and introduce them to you.


Thank you very much for all the hard work and dedication that has gone into creating our beautiful new orangery.
You have captured the design I had imagined perfectly, and surpassed my expectations with it’s completion.
The natural oak is truly breathtaking and really gives the room a wow factor. The whole team were extremely professional, a pleasure to have on the premises and very conscientious about their work.
I would not hesitate to recommend you to anyone thinking of adding a conservatory or orangery to their home.

We are already enjoying our tranquil heaven away from the children, and it’s a fabulous room for entertaining, a true asset to our home.

Thanks again

Jane & Alan Lewis – Chelmsford, Essex –  View project photographs here


The Celcius Clear glass gives a natural feeling light and it has not been too hot or bright, even in the recent heatwave.
We were pleased with the excellent knowledge & service provided during the initial enquiry and subsequent design & sales.
The installers of the actual conservatory were great guys who took a pride in their work and were very pleasant to have on site.
I would recommend Richmond Oak … I think Richmond Oak are very decent people and they provide a very high quality product
Do come and view the end result if you are in the area. I love totally my conservatory – thank you!
Lorri Donebauer – Chiswick, London


Paul, David was, as you promised, a most careful installer, and we too are very pleased indeed with the result.
Many thanks for an excellent job (your surveyor must also be worth his weight in oak! – it seems a perfect fit)Regards,
David & Anne Colbourne – Chippenham, Wiltshire


Hi Paul, I just wanted to say how beautiful the conservatory is and how enjoyable it was to work with your guy on site. Thanks.
Jennie Versteeg (HBH Contractors Ltd) – Ref – Kensington Church Street


Hi Paul, We recommend Richmond Oak. Helpful staff and great attention to detail.
Simon & Gill Nye – Inkpen, Berkshire


Hi Paul, Just a short note to say how pleased Jon and I are with our new double glazed windows and fabulous new front door, (my pride and joy!)
From the onset of the project you guided and advised us, and it really was appreciated.
Dave, the fitter,obviously took great pride in his workmanship and was able to solve all the challenges that we presented to him, carefully and patiently.
Thank you again for such a good service.
Trish & Jon Fisher – Saltdean, East Sussex


Dear Paul, I just wanted to say a very big Thank You for the adjustment that Mark did to my french doors very promptly after my call last week.
It was reassuring to know your service is just as good as ever, and really great to be able to lock the two doors before we left for Cape Town.
Many thanks and Kind regards,

Geoff Quentin – Tanworth-in-Arden, Warwickshire


Hi Paul, just to let you know that the final payment has now been made.
Thank you for all the advice along the way, the final result is truly fantastic.
If you are passing our way in some weeks to come please feel free to see if we are around so you can come and see it for yourself.
Next week we will be laying the new Oak flooring.
Thanks again…., Simon
Simon Farrimond – Newton Abbot, Devon


Hi Paul, I trust you are well and enjoying the sunshine!
Please see attached a link to the pictures I promised of the finished conservatory.
I am delighted with the finished conservatory and thank you for your advice, customer service and professional care in making this happen, the space has transformed the property and added a beautiful entertaining area.
Kind regards, Chris
Chris Lake – Hailsham, East Sussex


Thanks Paul, I attach a photo showing how it now looks – very good!
All the guys have done a great job, latterly in unhelpful weather conditions.
With kind regards, Richard
Richard Lloyd-Hughes – Flimwell, Wadhurst, East Sussex


Hi Paul, Yes the conservatory is complete and we are extremely pleased with the installation and the standard of detail applied to both the manufacture and the installation.
We look forward to seeing you again if you can make it in November. In the mean time I have put a cheque in the post for the final balance.
Best regards, Dave
Dave Bishop – Langport, Yeovil, Somerset


Hi Marcus and Paul, Sorry this took so long, but I just thought I have to write to you and thank you for the fantastic work that Dave and the others did. Dave especially is so lovely and nothing is too much trouble. The conservator looks great.
Thank you again. Kind regards, Lizzie and Damian
Lizzie and Damian Atkinson – Buckhurst Hill, Essex


Dear Paul, The floor-works are almost completed now and the orangery looks superb. It’ll really change how we use the house and we’re very grateful for all of your teams hard work.
Thanks very much for everything. All the very best, Rich & Susie
Rich & Susie Barker – Marlborough, Wiltshire


Hi Paul, Both your Richmond Oak guys and John’s team have been excellent in the work they have carried out.
Thanks very much for everything. All the very best, Tony & Nicky
Tony & Nicky Boughton – Kidlington, Oxfordshire –  View project photographs here


Hi Paul, Yes, we are pleased with everything so far and I will process this invoice today.
We are very pleased with your guys and their care and attention to everything (including Max, the dog!)

Kind regards, Ed Wheeler
Ed Wheeler – Worth, Crawley, West Sussex


Dear Paul, Colin finished off the conservatory last week whilst we were away, and it is looking very handsome indeed.
I have made the final payment this morning.
Thank you to Richmond Oak for the work you carried out. We are looking forward to many years of enjoying our new conservatory.
Kind regards, Georgina
Georgina Krone – Winchester, Hampshire


Dear Paul, Pam & I are very pleased with the conservatory it is simply splendid. I admire the attention to every detail, which gives it a very high quality finish in every way.
Thank you and your team for a superb design and installation it meets our vision for our new conservatory in every way.
With our best regards, Colin & Pam
Colin & Pam Thompson – Chipping Ongar, Essex


Dear Paul,
The guys have done an excellent job on the conservatory, I will sort out the payment for you next week.
Kind regards, Jane Cowles
Jane Cowles – West Quantoxhead, Somerset


Thank you and your contractors for their very professional work. We are delighted with their skill and tidiness.”
Kind regards, Philip Austin
Philip & Jenny Austin, Farnham, Hampshire


Dear Paul,
We are very pleased with our new conservatory, thank you so much. I have transferred the remaining balance to you today.
I’m sure once the building work is complete it will look fantastic, and we would be very happy for you to come and visit it.”

With kind regards, Tara
Tara & Ben Ensor, Goudhurst, Kent


Greetings Paul,
yes the orangery is very good : thank you. The three lads are excellent workers – meticulous, hard working and with an eye for detail.”
Kind regards, Mike
Dr Mike & Winifred Inkson, Peasmarsh, East Sussex